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GENERAL EMERGENCY SERVICE

GENERAL EMERGENCY SERVICE

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Mission

The General Emergency Service at Pêro da Covilhã Hospital is a multidisciplinary and multi-professional service whose mission is to provide urgent and emergent care to patients in need of such care, in all situations that fall under the definitions of Emergency and Medical Emergency, integrating the National Emergency Services Network with a level of Doctor-Surgery, operating 24 hours a day in the care of adults and offering also paediatric care daily between 00:00 and 08:00.

It articulates its activities with the obstetric emergency and paediatric emergency units. Its obligation is to help and advise in due time, all patients that come to the service, organising care according to the degree of urgency. With the Emergency Medical and Resuscitation Vehicle, it operates according to the directives of the National Medical Emergency Institute in pre-hospital stabilisation and medical monitoring during transportation of victims of accident or sudden illness in emergency situations. Its fundamental aim in all of its activities is to promote the efficient use of resources and a commitment to permanent technical updating. It is also committed to providing opportunities for the development of scientific research, as well as to collaborate in pre- and post-graduate studies.

Architecture

The Emergency Service is divided into main areas of services according to the specific needs and patient management circuit:

  • Admission of Patients Service
  • Waiting rooms for outpatients and escorts
  • Information Office
  • Social Services Office
  • Screening of priorities
  • Reanimation Area
  • Emergency Medical and Reanimation Vehicle Team’s Area (VMER)
  • Medical Screening Area
    (2 consultation offices, nursing support room for collection of samples and recommended therapy)
  • Medical Area
    (2 consultation Offices for Medical Specialties and nursing support, with monitoring and capacity for advanced life support, ECG office, Staff Room)
  • Orthopedic area
    (consultation office and plaster room)
  • Surgical Area
    (consultation office and room for Minor Surgery)
  • Urologic Area
    (consultation office and treatment room)
  • Observation Area
  • Management Area

Areas of social assistance activity

  • Emergency room
  • Observation Room
  • Offices of Medical Screening (2)
  • Nursing Room to support Triage
  • Nursing Consultation room
  • Medical treatments  Rooms
  • Consultation Offices for Internal Medicine
  • Psychiatry Consultation Office
  • Medical Specialties Consultation Office
  • Orthopedics Consultation  Office
  • Surgery  consultation Office
  • Minor Surgery  Room
  • Plaster Room

Teaching Activity

  • Collaboration in undergraduate education
  • Integrated Master of Medicine, University of Beira Interior (Faculty of Health Sciences) - Medical-Surgical Clinics, Emergency Ward, Emergency Block Module (5th year)
  • Degrees in Nursing (various educational institutions) - Medical Surgical Nursing Internships
  • Collaboration in postgraduate teaching
  • Post-Graduate Medical Training - Common Year and Specific Training Internships
  • Post-undergraduate, Masters in Nursing Specialties (various educational institutions) - Internships

Scientific and research activity (projects / articles)

It is in the process of collecting the list of numerous research projects developed in the Emergency Service, by professionals in theService itself and others, as part of its post-graduate training. There is also in an electronic repository of the Faculty of Health Sciences, a set of final dissertations of Integrated Masters in Medicine, carried out within the scope of the activity of the Emergency Service.

Characterisation of the service (capacity, location, production)

  • Capacity: 5 beds for monitoring or hospitalisation up to 24 hours.
  • Location: 1st floor of the Pêro da Covilhã Hospital building

Functional units

  • Admission of Patients Service
  • Information Office
  • Medical triage  area
  • Emergency area and medical specialties
  • Observation Room

Director
Vítor Alexandre Pereira Gonçalves Branco
Email: urgger.dir@chcbeira.min-saude.pt

Head Nurse
João António Carapito S Costa
Email: jccosta@chcbeira.min-saude.pt

Head Nurse at UCAD
Cristina Lourenço

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